Dolan Oil Service

The review reflects several key themes in the sentiment expressed towards Dolan Oil Service:Service Reliability: One of the primary complaints is about the reliability of service. The reviewer specifically mentions not receiving propane deliveries as promised, which is critical for maintaining a safe and warm environment, especially for a young child. This inconsistency leads to a loss of trust an... Read more

The review reflects several key themes in the sentiment expressed towards Dolan Oil Service:Service Reliability: One of the primary complaints is about the reliability of service. The reviewer specifically mentions not receiving propane deliveries as promised, which is critical for maintaining a safe and warm environment, especially for a young child. This inconsistency leads to a loss of trust and confidence in the company's ability to meet essential needs.Customer Service Interaction: The reviewer describes a negative interaction with customer service representatives, implying a lack of helpfulness and urgency in addressing the issue. The phrase "act like they can't do anything" suggests that the reviewer felt dismissed and that the company's staff were not equipped or willing to resolve the situation effectively.Timeliness and Responsiveness: The delay in service despite prepayment is a significant point of contention. The reviewer expresses anger that after cancellation, the company was swift in responding to recover their equipment but failed to prioritize a critical delivery. This discrepancy showcases a troubling aspect of the company's operational priorities.Safety Concerns: Mention of a child being in a Read less