Acri C.F. & Son

The reviews for Acri C.F. & Son reveal a polarized sentiment among customers. While some express high satisfaction, particularly praising the company's technicians for their professionalism and effective service, others voice significant dissatisfaction with the company's customer service and reliability. Positive experiences highlight timely and quality work at reasonable prices, while negative r... Read more

The reviews for Acri C.F. & Son reveal a polarized sentiment among customers. While some express high satisfaction, particularly praising the company's technicians for their professionalism and effective service, others voice significant dissatisfaction with the company's customer service and reliability. Positive experiences highlight timely and quality work at reasonable prices, while negative reviews often describe unresponsiveness, poor communication, and repeated issues with service execution. Overall, there is a mix of strong endorsements and severe criticisms, suggesting inconsistencies in service quality and customer engagement. --- In detail, the reviews reflect a dichotomy in customer experiences with Acri C.F. & Son. On one hand, a segment of customers celebrates the expertise and dedication of individual technicians, specifically mentioning a technician named John who is highly regarded for his courteous and effective service. These patrons report successful resolutions to issues at competitive pricing, often returning to the company for subsequent needs. Conversely, a significant portion of reviews critiques the company sharply for inadequate customer service. Many customers report being ignored or experiencing delays in communication, with some detailing frustrations over multiple service visits that failed to properly resolve their issues. A few reviewers felt that employees lack professionalism and commitment to customer satisfaction, expressing dissatisfaction not only with the quality of service provided but also with the company Read less