C Carlin Plumbing

From the reviews analyzed, the following insights emerge:Customer Service Concerns: A significant number of reviewers highlighted issues with communication and responsiveness. Customers frequently noted that they experienced delays in receiving estimates and follow-up support. For instance, one reviewer mentioned waiting over a week for an estimate, while another indicated that their attempts to r... Read more

From the reviews analyzed, the following insights emerge:Customer Service Concerns: A significant number of reviewers highlighted issues with communication and responsiveness. Customers frequently noted that they experienced delays in receiving estimates and follow-up support. For instance, one reviewer mentioned waiting over a week for an estimate, while another indicated that their attempts to reach the owner were unsuccessful, leading to unresolved billing issues. This pattern suggests a systemic issue with timely communication and customer service.Quality of Work: On the positive side, there were commendations for the quality of the plumbing work performed, specifically attributed to individual workers like John. Several users expressed satisfaction with the thoroughness and effectiveness of the plumbing repairs, particularly in challenging situations such as resolving drainage issues. This reflects that while the company's systemic operations may falter, the skills of the plumbers themselves can meet customer expectations.Billing and Financial Disputes: Multiple customers reported dissatisfaction with financial dealings, particularly regarding repeated charges for rework that should have been completed correctly the first time. The unresolved billing disputes Read less