Plumb Tech Services

Analysis of the last month's reviews reveals a particularly troubling pattern characterized by poor customer service and a lack of professionalism from Plumb Tech Services. Multiple customers reported waiting extended periods for technicians who frequently failed to arrive at scheduled appointments or who arrived unprepared, often leaving homes in disarray. Many expressed dissatisfaction with the ... Read more

Analysis of the last month's reviews reveals a particularly troubling pattern characterized by poor customer service and a lack of professionalism from Plumb Tech Services. Multiple customers reported waiting extended periods for technicians who frequently failed to arrive at scheduled appointments or who arrived unprepared, often leaving homes in disarray. Many expressed dissatisfaction with the quality of work performed; instances of incomplete jobs or improperly done repairs were common themes. A particularly alarming trend noted in several reviews is the prioritization of cash payments, raising concerns regarding the legitimacy of the company's practices. The use of old and out-of-code parts and the failure to secure necessary permits for installations have led to complications for customers, resulting in additional financial burdens. This has caused customers to seek alternative solutions, often at higher costs. Communication appeared to be a significant issue, with many clients noting unresponsive customer service. Calls for assistance often went unanswered, and follow-ups were typically delayed or nonexistent. Negative interactions with staff members were also reported, contributing to a heightened sense of frustration among those seeking help. While a few positive reviews exist, praising the company for prior satisfactory service, they are overshadowed by a substantial number of negative experiences. These contrasting accounts seem to highlight inconsistencies in service quality and professionalism. Overall, the sentiment is overwhelmingly unfavorable, prompting strong advisories against engaging with Plumb Tech Services for plumbing issues or repairs. Read less