Jim Strauss Plumbing & Heating

The reviews portray a highly negative sentiment toward Jim Strauss Plumbing & Heating, largely stemming from perceived unethical practices and poor customer service. Key points of concern include:Unexpected Service Charges: The reviewer was unhappy with being charged for an estimate, which is typically a free service in the plumbing industry. This practice likely contributed to an impression of di... Read more

The reviews portray a highly negative sentiment toward Jim Strauss Plumbing & Heating, largely stemming from perceived unethical practices and poor customer service. Key points of concern include:Unexpected Service Charges: The reviewer was unhappy with being charged for an estimate, which is typically a free service in the plumbing industry. This practice likely contributed to an impression of dishonesty.Incomplete Work and Overcharging: The customer expressed dissatisfaction with the completion of the job, as they felt that several items included in the estimate were left unaddressed. This raises questions about the competence and thoroughness of the service provided.Payment Method: The requirement to pay by check made out to the technician's personal name Read less