M&T Mechanical Services

The reviews reveal a stark contrast in customer experiences with M&T Mechanical Services. The most prominent themes reflected in the feedback include issues of trust, quality of service, and customer care.Quality of Service: A significant concern raised by multiple reviewers is the quality and thoroughness of the work performed. One review described a plumbing job that not only failed to address t... Read more

The reviews reveal a stark contrast in customer experiences with M&T Mechanical Services. The most prominent themes reflected in the feedback include issues of trust, quality of service, and customer care.Quality of Service: A significant concern raised by multiple reviewers is the quality and thoroughness of the work performed. One review described a plumbing job that not only failed to address the core issues but also resulted in further problems, such as a sewage smell in the home. This complaint was particularly distressing given the customer's health challenges, which suggested a lack of consideration and professionalism from the service provider. Another reviewer reinforced this sentiment, mentioning that they had to hire a different contractor after being misled about the state of their heating system, pointing to a possible lack of expertise or honesty.Pricing Concerns: The theme of overcharging emerged strongly in the reviews. The customer who faced extensive plumbing and heating issues felt taken advantage of, explicitly mentioning how much lower the final quotes were from other local businesses compared to what they paid M&T Mechanical Services. This inflated pricing seems to be a repetitive concern among dissatisfied customers.Trust and Ethics: A pivotal review raised fundamental questions of trust, particularly highlighting the owner's perceived willingness to exploit vulnerability as the customer navigated health challenges. Such accounts have the potential to seriously damage the company Read less