Service 360 Group

The review reflects a common theme of disappointing customer service. The primary concern expressed is the failure of Service 360 Group to deliver on promised timelines for an estimate, indicating a breakdown in communication and expectation management. The representative's initial assurance of a timely estimate was not met, leading to feelings of frustration and time wasted for the customer. Th... Read more

The review reflects a common theme of disappointing customer service. The primary concern expressed is the failure of Service 360 Group to deliver on promised timelines for an estimate, indicating a breakdown in communication and expectation management. The representative's initial assurance of a timely estimate was not met, leading to feelings of frustration and time wasted for the customer. This experience has resulted in a lack of confidence in the company's commitment to potential clients, as the reviewer perceives that their interest in the job may have been insincere. The strong conclusion to not recommend the company and to avoid further engagement highlights a critical area for Service 360 Group to address Read less