Mr. Handyman of Easton, Bethlehem, Nazareth & Allentown

Across the reviews collected over the last month, several prominent themes emerged concerning Mr. Handyman's services. Firstly, many customers complained about the high hourly rates charged by the company, with recurring mentions of the $188 per hour rate, which left several feeling overcharged for the quality of work received. Instances of handymen needing to leave jobs to gather materials furthe... Read more

Across the reviews collected over the last month, several prominent themes emerged concerning Mr. Handyman's services. Firstly, many customers complained about the high hourly rates charged by the company, with recurring mentions of the $188 per hour rate, which left several feeling overcharged for the quality of work received. Instances of handymen needing to leave jobs to gather materials further exacerbated this dissatisfaction, as customers reported feeling that they were not only paying for labor but also for the handyman's errands. Secondly, there were substantial critiques regarding the quality of workmanship. A significant number of reviews highlighted issues such as incomplete tasks, poor craftsmanship, and a lack of attention to detail, including dirty handprints left on freshly painted walls and unaddressed damage from prior work. Negative comments emphasize that the handymen sent out often appeared ill-equipped or unqualified for certain tasks, leading to additional frustration among customers who expected quality service. Furthermore, customers reported significant communication issues with the office team, particularly regarding billing disputes and follow-ups on job completion. Instances of being threatened with small claims court for unpaid invoices after unsatisfactory work were distressingly common. Complaints about not receiving itemized bills or having terms changed mid-job contributed to a sentiment of mistrust and dissatisfaction with the company's transparency. However, it Read less