Lowry Services

Pricing Concerns: A significant number of reviews highlight that Lowry Services tends to overcharge for their services, with many customers noting that their quotes and final bills are far higher than those provided by independent contractors. For example, estimates for simple tasks such as replacing light fixtures or fixing plumbing issues often reached into the hundreds, while independent electr... Read more

Pricing Concerns: A significant number of reviews highlight that Lowry Services tends to overcharge for their services, with many customers noting that their quotes and final bills are far higher than those provided by independent contractors. For example, estimates for simple tasks such as replacing light fixtures or fixing plumbing issues often reached into the hundreds, while independent electricians quoted much lower prices for the same work. This consistent theme of inflated pricing has led numerous customers to feel scammed and dissatisfied.Customer Service Issues: Many reviewers express frustration with the company's customer service. There are recurring mentions of poor communication, including technicians arriving late, failing to provide follow-up, and a lack of responsiveness from management. Customers report difficulty in getting callbacks after initial complaints, and often describe feeling ignored once the service was completed, leading to a general dissatisfaction with customer care.Mixed Technicians Reviews: There is a notable dichotomy in technicians' reviews, where some customers praise individual technicians for their knowledge, politeness, and professionalism, such as Gavin and Angel. However, this positive feedback is overshadowed by complaints about others who lack respect or courtesy, leading to deeply negative experiences that influence customers' perceptions of the entire company.Bait-and-Switch Tactics: Several reviews describe feelings of being misled regarding charges for diagnostics and the nature of service agreements. Customers report being quoted one price only to receive a much higher bill after service completion. Such tactics create distrust and lead to warnings against using the service.Product and Service Quality: Complaints regarding the quality of work play a critical role in shaping negative sentiments. Instances of poor workmanship, service failures Read less