Agentis Plumbing

A majority of the reviews highlight significant concerns regarding pricing strategies, with several reviewers describing the estimates provided by Agentis Plumbing as exorbitantly high compared to what they eventually spent with other contractors. For instance, customers mentioned costs in the thousands for relatively simple repairs, while alternative providers could complete the same work for a f... Read more

A majority of the reviews highlight significant concerns regarding pricing strategies, with several reviewers describing the estimates provided by Agentis Plumbing as exorbitantly high compared to what they eventually spent with other contractors. For instance, customers mentioned costs in the thousands for relatively simple repairs, while alternative providers could complete the same work for a fraction of the price. Additionally, various reviewers pointed out issues with customer service, such as missed appointments and insufficient communication regarding service arrival times. The punctuality of the service team was criticized, with instances of no-shows and last-minute updates contributing to customer frustrations. The technical assessments made by the company also received scrutiny, with customers expressing discontent over what they perceived as assumptions rather than thorough diagnostics. In some cases, basic checks were overlooked, leading to unnecessary replacement suggestions rather than simple repairs, which added to the negative sentiment. However, there were a few contrasting opinions that offered a more positive perspective, praising specific technicians for their professionalism and work quality. Some customers felt that when the service was conducted properly, it met their standards, although these cases were notably overshadowed by the broader concerns regarding overall pricing and service delivery. Overall, the common themes among the reviews suggest a need for Agentis Plumbing to reevaluate their pricing practices, improve communication and reliability in their service appointments, and enhance their diagnostic processes to prevent misunderstandings and customer dissatisfaction. Read less