RJS Plumbing

The review presents a series of concerns primarily focused on pricing transparency and the reliability of the service provided. The reviewer initially appreciated the possibility of a same-day appointment, indicating a positive first impression. However, this sentiment swiftly turns negative as the series of escalating costs becomes evident. The reviewer felt the estimates for repair options were ... Read more

The review presents a series of concerns primarily focused on pricing transparency and the reliability of the service provided. The reviewer initially appreciated the possibility of a same-day appointment, indicating a positive first impression. However, this sentiment swiftly turns negative as the series of escalating costs becomes evident. The reviewer felt the estimates for repair options were not only inflated but also misleading, especially when the scope seemed to shift without clear communication. Additionally, the review reveals a dissatisfaction with the overall handling of the situation, emphasizing a discrepancy between the original expectations regarding the time required to complete the work versus the actual time taken. This miscommunication feeds into a broader sentiment of mistrust in the company. Moreover, the mention of the plumber being new to the business and holding a license for only two months adds a layer of concern regarding the company's experience and reliability. The reviewer Read less