Peak Plumbing & Mechanical

1.7 /5 (15 Reviews Analyzed)

Overview of Company Customer Sentiment Analysis in January

The reviews for Peak Plumbing & Mechanical are overwhelmingly negative, highlighting a pattern of unprofessionalism, poor communication, and incompetence. Multiple customers expressed discontent due to significant delays in service, failure to return phone calls, and inability to resolve plumbing issues, resulting in emotional distress and damage to properties. While there was one positive review ... Read more

Services Offered Verified by Business

Plumbing inspection

Business Details

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Workman Score

  • Price-friendly
    40%
  • Professionalism
    20%
  • Experience
    30%
  • Completion
    20%

Overview of Company Customer Sentiment Analysis in January

The reviews reflect a significant dissatisfaction among customers regarding their experiences with Peak Plumbing & Mechanical. Key themes identified from the reviews include:Poor Communication: A recurrent issue across several reviews is the lack of communication from the company. Many customers reported repeated attempts to reach out for assistance, often being met with unreturned calls or hang-u... Read more

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    What does the Wise Workman score mean?
    <80 Alert
    80–89 Poor
    90–99 Licensed
    100–120 Great
    >120 Excellent
    107
    WW Score
    What things affect the Wise Workman score?
    Price-Friendly
    💰Professionalism:
    Experience
    🛠️Project
    Completion

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