On Demand Excavation

Analyzing the recent reviews reveals contrasting experiences that shape the overall sentiment towards On Demand Excavation.Positive Experiences: The first review showcases a loyal customer who appreciates the consistent quality of work provided by On Demand Excavation. Words and phrases like "happy," "amazing job," "reasonable," and "honest" indicate a strong positive sentiment. The reviewer value... Read more

Analyzing the recent reviews reveals contrasting experiences that shape the overall sentiment towards On Demand Excavation.Positive Experiences: The first review showcases a loyal customer who appreciates the consistent quality of work provided by On Demand Excavation. Words and phrases like "happy," "amazing job," "reasonable," and "honest" indicate a strong positive sentiment. The reviewer values the thoroughness and attention to detail from the company, highlighting effective communication that guides decision-making. This feedback underscores the company's strengths in service delivery and customer relations.Negative Experiences: In stark contrast, the second review raises serious concerns regarding the company's billing practices. The customer's frustration over being charged for more hours than the actual work performed points to potential issues with transparency and customer service. The mention of escalating the issue to the Better Business Bureau indicates a complete breakdown in trust, which has left the reviewer feeling compelled to take action against the company.Safety Concerns: The third review brings a different perspective focusing on safety issues related to the company's employee behavior on the road. Reckless driving and unsafe maneuvers potentially jeopardize not just their reputation but could also lead to legal liabilities. This incident has understandably resulted in a lack of trust from an observer, which may reflect poorly on the company Read less