Eastman Heating & Cooling

3.6 /5 (5 Reviews Analyzed)

Overview of Company Customer Sentiment Analysis in January

Based on the recent reviews for Eastman Heating & Cooling, sentiments are mixed, showcasing both high praise for certain technicians and significant frustrations with service interactions. Many customers commend the politeness, professionalism, and thoroughness of the technicians, particularly Tim and Stewart, indicating commendable skills in heating and cooling maintenance and repairs. However, c... Read more

Services Offered Verified by Business

Drain repair
Electric inspection
Electric installation or replacement
HVAC installation or replacement
HVAC system repair
Light fixture installation
Plumbing inspection
Plumbing installation or replacement
Plumbing repair
Sewer installation
Sewer repair

Business Details

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Workman Score

  • Price-friendly
    70%
  • Professionalism
    80%
  • Experience
    90%
  • Completion
    60%

Overview of Company Customer Sentiment Analysis in January

The analysis reveals a clear dichotomy in customer experiences with Eastman Heating & Cooling. On one hand, several reviewers express satisfaction with the technicians' expertise, punctuality, and the quality of service provided. Stewart, in particular, is praised for his thorough explanations and customer service. Customers appreciate the straightforward billing practices and the lack of pressure... Read more

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    What does the Wise Workman score mean?
    <80 Alert
    80–89 Poor
    90–99 Licensed
    100–120 Great
    >120 Excellent
    107
    WW Score
    What things affect the Wise Workman score?
    Price-Friendly
    💰Professionalism:
    Experience
    🛠️Project
    Completion

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