Overview of Company Customer Sentiment Analysis in January
Sutherland Plumbing has garnered overwhelmingly positive reviews over the last month, consistently demonstrating a high level of professionalism, responsiveness, and quality craftsmanship. Customers appreciate the thorough communication from the owner, Ti, and the skilled team members like Cameron and Jack, who are noted for their politeness, punctuality, and attention to detail. Reviews highlight... Read more
Sutherland Plumbing has garnered overwhelmingly positive reviews over the last month, consistently demonstrating a high level of professionalism, responsiveness, and quality craftsmanship. Customers appreciate the thorough communication from the owner, Ti, and the skilled team members like Cameron and Jack, who are noted for their politeness, punctuality, and attention to detail. Reviews highlight successful plumbing solutions, particularly involving water heater replacements and repairs, with customers noting a seamless process that included estimates, scheduling, and execution. Many customers praise the company for its transparency and fairness in pricing, as well as the clean and respectful manner in which the crew handles jobs. Overall, Sutherland Plumbing is highly recommended by customers, many of whom express a desire to become repeat clients. Read less