Mr. Rooter Plumbing of Newberg

Mr. Rooter Newberg scores well on professionalism, with dozens of reviewers explicitly praising friendliness, punctuality, communication, and courteous behavior across many years of reviews. Experience and project completion also score positively, with multiple reviewers noting skilled diagnostics, thorough work, and jobs completed same-day or on schedule — including complex sewer line repairs. ... Read more

Mr. Rooter Newberg scores well on professionalism, with dozens of reviewers explicitly praising friendliness, punctuality, communication, and courteous behavior across many years of reviews. Experience and project completion also score positively, with multiple reviewers noting skilled diagnostics, thorough work, and jobs completed same-day or on schedule — including complex sewer line repairs. However, pricing is a significant and recurring drag on the overall score: at least 10 distinct reviewers explicitly complained about high costs, flat-fee billing surprises, feeling overcharged, or bait-and-switch pricing tactics, which pulls the pricing dimension well below average. One serious complaint involved a failed repair where the technician refused a callback without additional payment, and another involved use of incorrect materials with no accountability, both of which negatively impact the project completion and experience scores. The WW Score of 72.1 reflects a contractor with genuine service strengths but a consistent and well-documented pricing problem that prospective customers should weigh carefully. Read less