Lake Grove Plumbing

Jerry demonstrates strong technical expertise and project completion ability, with multiple reviews praising his problem-solving skills and willingness to go above and beyond for customers. However, professionalism is significantly undermined by a critical 2019 review documenting poor communication (failure to follow up, 1.5-hour tardiness), lack of transparency about service scope, and questionab... Read more

Jerry demonstrates strong technical expertise and project completion ability, with multiple reviews praising his problem-solving skills and willingness to go above and beyond for customers. However, professionalism is significantly undermined by a critical 2019 review documenting poor communication (failure to follow up, 1.5-hour tardiness), lack of transparency about service scope, and questionable billing practices ($149 for 10 minutes). Pricing feedback is mixed but generally favorable when services are delivered as promised. The score reflects the tension between genuine technical competence and serious service delivery failures that directly impact customer trust. Read less