Carsten Plumbing and Rooter Inc.

Carsten Plumbing receives consistently strong feedback across all four dimensions, with pricing and experience earning the highest marks. Responsiveness and communication are praised repeatedly — multiple reviewers specifically highlight Chris's quick callbacks, ETA updates, and transparent upfront quotes — though two reviews cite unanswered calls, which tempers the professionalism score modes... Read more

Carsten Plumbing receives consistently strong feedback across all four dimensions, with pricing and experience earning the highest marks. Responsiveness and communication are praised repeatedly — multiple reviewers specifically highlight Chris's quick callbacks, ETA updates, and transparent upfront quotes — though two reviews cite unanswered calls, which tempers the professionalism score modestly. Project completion is well-supported, with numerous reviewers describing jobs finished on time, within quote, and to a clean standard. Experience is validated by long-term repeat customers and specific praise for diagnostic skill and quality workmanship on older homes. The score is slightly conservative due to the two negative responsiveness complaints and the fact that a meaningful portion of reviews are more than 3 years old. Read less