Caliber Plumbing & Mechanical

Caliber Services receives strong praise for individual technicians — particularly Barry, Dan, and Kevin — who are frequently described as professional, polite, knowledgeable, and effective. However, the company carries meaningful negative signals: multiple 1-star reviews cite serious concerns including a no-show with no call, hidden or excessive charges (travel time, diagnostic fees), incomple... Read more

Caliber Services receives strong praise for individual technicians — particularly Barry, Dan, and Kevin — who are frequently described as professional, polite, knowledgeable, and effective. However, the company carries meaningful negative signals: multiple 1-star reviews cite serious concerns including a no-show with no call, hidden or excessive charges (travel time, diagnostic fees), incomplete work left unresolved for years, and at least one instance of a technician making a problem worse without follow-through. Pricing is the weakest dimension, with several reviewers explicitly calling out high travel charges, inflated diagnostic fees, and a case where an incomplete diagnosis would have cost a customer hundreds of dollars unnecessarily. Project completion is mixed — most jobs appear to be finished, but there are credible accounts of abandoned callbacks, unfinished pipe work, and a multi-year leak caused by improper installation. The overall picture is a company with capable individual technicians but inconsistent quality control and accountability at the organizational level. Read less