Black Cat Plumbing

Black Cat Plumbing demonstrates consistently strong performance across all four dimensions, with professionalism being the most frequently cited strength — reviewers repeatedly praised punctuality, communication, friendly attitudes, and responsiveness across decades of reviews. Pricing received positive mentions in many reviews, with customers noting fair and competitive quotes, though one revie... Read more

Black Cat Plumbing demonstrates consistently strong performance across all four dimensions, with professionalism being the most frequently cited strength — reviewers repeatedly praised punctuality, communication, friendly attitudes, and responsiveness across decades of reviews. Pricing received positive mentions in many reviews, with customers noting fair and competitive quotes, though one reviewer explicitly stated 'Black Cat is not the cheapest,' and another noted a competitor quoted $700 versus Black Cat's $170, suggesting value rather than rock-bottom pricing. Project completion is generally excellent, with multiple large repipe and remodel jobs completed on time and on budget, though one significant negative review described a shoddy repipe job with shortcuts and mess left under the house, and another described scheduling inflexibility that prevented a customer from booking. Experience and workmanship are well-documented across complex jobs including full repiping, tankless water heater installs, code-compliant stack rerouting, and emergency repairs — with a city inspector even complimenting the quality of work on one occasion. The score is modestly tempered by three negative reviews: one serious complaint about workmanship quality on a repipe, one about scheduling rigidity, and two about reckless driving by company vehicles. Read less