B & G Excavation and Plumbing

B&G Plumbing presents a deeply polarized review profile, with a significant number of highly positive reviews offset by a substantial and serious cluster of negative reviews describing predatory billing, hidden charges, rude behavior, and incomplete or substandard work. Professionalism scores are dragged down sharply by multiple explicit accounts of the owner being rude and dismissive, workers beh... Read more

B&G Plumbing presents a deeply polarized review profile, with a significant number of highly positive reviews offset by a substantial and serious cluster of negative reviews describing predatory billing, hidden charges, rude behavior, and incomplete or substandard work. Professionalism scores are dragged down sharply by multiple explicit accounts of the owner being rude and dismissive, workers behaving unprofessionally, and a pattern of disrespectful communication when customers raise concerns. Pricing is the weakest dimension, with numerous reviewers describing undisclosed after-hours charges, verbal-only quotes that ballooned dramatically, billing for services never rendered, and charges called in a year after the fact — a pattern that suggests systemic pricing dishonesty rather than isolated incidents. Project completion is mixed: positive reviewers frequently praise fast turnaround and responsiveness, but negative reviewers describe jobs left incomplete, return visits required, poor coordination, and work that failed inspection. Experience scores reflect genuine skill acknowledged by satisfied customers, but are tempered by reviews citing code violations, undersized gas lines, non-level water heater installations, and work that required correction by other contractors. Read less