Apollo Plumbing, Heating & Air Conditioning - OR

Apollo Plumbing, Heating & Air receives strong and consistent praise for technician professionalism, friendliness, punctuality, and communication — the vast majority of positive reviews highlight named technicians who were courteous, thorough, and knowledgeable. However, pricing is a serious and recurring concern: a substantial number of reviewers across multiple years describe charges they cons... Read more

Apollo Plumbing, Heating & Air receives strong and consistent praise for technician professionalism, friendliness, punctuality, and communication — the vast majority of positive reviews highlight named technicians who were courteous, thorough, and knowledgeable. However, pricing is a serious and recurring concern: a substantial number of reviewers across multiple years describe charges they considered grossly excessive, ranging from $750 for under-an-hour jobs to $3,500+ quotes that competitors completed for under $500, significantly dragging down the pricing dimension. Project completion is mixed — most jobs are completed satisfactorily, but there are notable failures including a $15K re-pipe that failed city inspection, an $18K mini-split installation that was never properly resolved, repeated callbacks for unfixed toilets, and at least one instance of a no-show. Experience scores moderately well given the volume of praise for technical skill, but is tempered by documented cases of misdiagnosis, incorrect installations, and technicians admitting they did not understand the equipment they sold. Read less