American Plumbing Services LP

American Backflow and Plumbing Services presents a deeply mixed record across a large volume of reviews spanning over a decade. On the positive side, many customers praise individual technicians — particularly Victor, Wade, Owen, and Tony — for being punctual, friendly, communicative, and technically skilled, and a meaningful subset of clients report excellent value and fair pricing. However, ... Read more

American Backflow and Plumbing Services presents a deeply mixed record across a large volume of reviews spanning over a decade. On the positive side, many customers praise individual technicians — particularly Victor, Wade, Owen, and Tony — for being punctual, friendly, communicative, and technically skilled, and a meaningful subset of clients report excellent value and fair pricing. However, the negative reviews are substantive and specific: multiple customers report no-shows and missed appointments without communication, billing disputes and overcharging, work left incomplete or done incorrectly (including a gas safety violation red-tagged by NW Natural Gas), threatening behavior by the owner Tony, and persistent unresponsiveness from the office. Driving complaints (reckless driving, road rage, parking violations) appear across multiple years and represent a recurring professionalism concern. The project completion dimension is particularly dragged down by credible accounts of abandoned work, callbacks not honored, and jobs requiring third-party plumbers to finish. Pricing scores are mixed — some customers found the company significantly cheaper than competitors, while others reported being charged double for parts or billed above quoted maximums. Read less