American Backflow and Plumbing Services

The reviews for American Backflow and Plumbing Services present a mixed sentiment. While several customers have expressed satisfaction with the quality of service and professionalism of specific staff members, particularly Owen and Tony, others have highlighted significant reliability issues, including no-shows for scheduled appointments, lack of communication, and poor handling of customer inquir... Read more

The reviews for American Backflow and Plumbing Services present a mixed sentiment. While several customers have expressed satisfaction with the quality of service and professionalism of specific staff members, particularly Owen and Tony, others have highlighted significant reliability issues, including no-shows for scheduled appointments, lack of communication, and poor handling of customer inquiries. Complaints about aggressive driving behavior by employees and criticism of the company's scheduling practices, particularly regarding vulnerable clients, are notable. Moreover, a few customers praised the efficiency of their service and the ease of online scheduling, contributing positively to their overall impression. However, the overall sentiment reveals concerns about consistency and customer service responsiveness, which could be detrimental to the company Read less