Air Stars Heating, AC, Plumbing & Electrical

Air Stars (formerly CEC / Sky Heating) earns strong marks across most dimensions, with professionalism and technical experience being the most frequently praised attributes — technicians are repeatedly described as knowledgeable, thorough, punctual, and communicative. Project completion is generally solid, with multiple reviews confirming jobs were seen through to the end, including callbacks ho... Read more

Air Stars (formerly CEC / Sky Heating) earns strong marks across most dimensions, with professionalism and technical experience being the most frequently praised attributes — technicians are repeatedly described as knowledgeable, thorough, punctual, and communicative. Project completion is generally solid, with multiple reviews confirming jobs were seen through to the end, including callbacks honored and follow-up visits completed; however, a handful of notable exceptions — including an unfinished install left for days, a permit charged but never pulled, and a service contract that degraded in quality over time — prevent a top-tier score. Pricing is the weakest dimension: while several reviewers found the company competitive or fair, there are credible complaints about opaque invoicing, upselling pressure, inflated labor quotes, and a thermostat mismatch that cost the customer extra money. The volume and span of reviews (2012–2025) provide high statistical confidence, though older reviews reflect a different company identity and ownership era. Read less