A Platinum Plumbing

The review record for Platinum Plumbing is overwhelmingly negative across nearly every dimension. Professionalism is severely damaged by repeated, consistent accounts of no-shows, failure to return calls or texts, and broken commitments across three of four reviews spanning multiple years. Project completion is the weakest area: one customer had to hire another plumber to finish the job, another w... Read more

The review record for Platinum Plumbing is overwhelmingly negative across nearly every dimension. Professionalism is severely damaged by repeated, consistent accounts of no-shows, failure to return calls or texts, and broken commitments across three of four reviews spanning multiple years. Project completion is the weakest area: one customer had to hire another plumber to finish the job, another was left waiting all Friday afternoon with no call, and a third documented three separate bathroom failures with unresolved damage and an unpaid promise of reimbursement. Workmanship quality is explicitly poor in the most detailed review, citing incorrect drain installation, missing plumber's tape, and an entirely unattached drain pipe — all indicative of serious technical deficiencies. The only positive review, from 2011, describes a simple faucet replacement handled well with fair pricing, which provides the sole basis for any positive pricing or professionalism signal, but it is now over a decade old and carries minimal weight against the more recent and detailed negative accounts. Read less