A Platinum Plumbing

The majority of the reviews express dissatisfaction with A Platinum Plumbing, focusing primarily on their service reliability and quality of work. Several reviewers note that Ryan, the primary representative, routinely failed to arrive for scheduled appointments. This lack of commitment led to significant distress for customers, particularly when they rearranged their schedules in anticipation of ... Read more

The majority of the reviews express dissatisfaction with A Platinum Plumbing, focusing primarily on their service reliability and quality of work. Several reviewers note that Ryan, the primary representative, routinely failed to arrive for scheduled appointments. This lack of commitment led to significant distress for customers, particularly when they rearranged their schedules in anticipation of service that never occurred. One reviewer mentions the chaos caused by having to clear out their kitchen due to his no-show, emphasizing the inconvenience. Moreover, customers have reported severe issues resulting from Ryan's plumbing work, including leaks and faulty installations that required additional expenses to remedy. One reviewer describes a disastrous series of plumbing failures across multiple bathrooms that resulted in structural damage to their home, showcasing not only inadequate service but also a potential lack of accountability, as promises of compensation for damages were not honored. There is, however, a notable exception to the predominantly negative reviews; a customer recounted a positive experience involving prompt communication and effective service completion. This contrast suggests that while some customers may have had satisfactory interactions, these experiences appear to be the exception rather than the norm, pointing to possible inconsistencies in service quality. In summary, the common findings among the reviews illustrate a pattern of unreliable service, poor quality workmanship, and inadequate customer communication. The reviews also indicate an urgent need for A Platinum Plumbing to address these areas to improve overall customer satisfaction and trust in their services. Read less