Overview of Company Customer Sentiment Analysis in January
3 Mountains Home Services has received mixed reviews over the past month, with many customers praising the quality of work from individual technicians while expressing frustration over pricing, customer service, and scheduling issues. While some users felt that their problems were effectively resolved, particularly highlighting workers' professionalism and responsiveness, many others reported expe... Read more
3 Mountains Home Services has received mixed reviews over the past month, with many customers praising the quality of work from individual technicians while expressing frustration over pricing, customer service, and scheduling issues. While some users felt that their problems were effectively resolved, particularly highlighting workers' professionalism and responsiveness, many others reported experiences of price gouging, upselling tactics, unreliable appointments, and insufficient follow-up regarding service issues. A recurring theme in negative reviews involves the high costs associated with their services, with several customers describing bids as significantly above industry standards. Complaints about poor communication, service delays, and lack of accountability further marred the reputation of the company. Overall, while there are advocates for 3 Mountains Plumbing due to certain positive technician interactions, the numerous discontent regarding pricing and service delays raises substantial concerns regarding the company Read less