American Drain Cleaning and Plumbing, LLC

Paul and American Drain have a deeply inconsistent track record across all dimensions. Professionalism is the most heavily penalized dimension: three of five reviews describe no-shows, ignored texts, broken commitments, and poor communication, with only one review offering unambiguous praise for responsiveness and follow-through. Project completion is similarly troubled — multiple reviewers neve... Read more

Paul and American Drain have a deeply inconsistent track record across all dimensions. Professionalism is the most heavily penalized dimension: three of five reviews describe no-shows, ignored texts, broken commitments, and poor communication, with only one review offering unambiguous praise for responsiveness and follow-through. Project completion is similarly troubled — multiple reviewers never received the completed deliverable they paid for (video scope, drain unplugging, sewer scope), while one reviewer did report a successful and thorough sewer repair. Pricing is the relative bright spot, with two reviewers explicitly praising below-market quotes and one noting a goodwill discount after a mishap, though the lack of written quotes and receipts is a transparency concern. Experience scores moderately: one reviewer praised Paul's correct diagnosis and effective repair, while another described a chaotic jetting job that left a rat waste mess and no usable output. Read less