Reed Plumbing And Mechanical Group

Reed Plumbing and Mechanical presents a deeply mixed picture across all four dimensions. Professionalism is the most damaged dimension: two reviews describe overtly hostile or alarming behavior — one involving a contractor shouting profanity at a customer over a billing dispute and sending a sarcastic follow-up text, and another involving an unannounced visit to a customer's home demanding payme... Read more

Reed Plumbing and Mechanical presents a deeply mixed picture across all four dimensions. Professionalism is the most damaged dimension: two reviews describe overtly hostile or alarming behavior — one involving a contractor shouting profanity at a customer over a billing dispute and sending a sarcastic follow-up text, and another involving an unannounced visit to a customer's home demanding payment. Pricing transparency is a recurring concern, with two separate reviews describing unexpected charges or bills at the high end of estimates without adequate prior communication. Project completion is inconsistent — one emergency repair was handled same-day and praised, while another job ended with the technician unable to resolve the issue and recommending the customer dig up their own drain pipe. Experience scores modestly above the midpoint, as one review praised high-quality rough-in plumbing work and another appreciated an honest referral to a cheaper DIY solution, but these positives are offset by a technician appearing perplexed by a standard outdoor drain system and failing to bring a camera to a drain diagnostic job. Read less