Overview of Company Customer Sentiment Analysis in January
The reviews for Jack Howk Plumbing & Drain present a mixed sentiment, with a dominant trend of dissatisfaction. Customers highlight issues related to competency, reliability, and customer service. Negative experiences include unfulfilled appointments, incompetence in fixing plumbing issues, and allegations of dishonesty. On the other hand, there are positive remarks about specific technicians who ... Read more
The reviews for Jack Howk Plumbing & Drain present a mixed sentiment, with a dominant trend of dissatisfaction. Customers highlight issues related to competency, reliability, and customer service. Negative experiences include unfulfilled appointments, incompetence in fixing plumbing issues, and allegations of dishonesty. On the other hand, there are positive remarks about specific technicians who provided prompt and efficient service, showcasing that while some individuals within the company exhibit professionalism and skill, overall, customer trust appears significantly compromised. Read less