Central Air Heating, Cooling & Plumbing

Central Air shows a genuinely mixed track record across all four dimensions. Professionalism is the most frequently discussed dimension and reveals a stark split: many reviewers praise individual technicians as courteous, punctual, and communicative, while a meaningful cluster of reviews describes no-shows, ghosted quotes, rude management, and poor internal communication — pulling the score well... Read more

Central Air shows a genuinely mixed track record across all four dimensions. Professionalism is the most frequently discussed dimension and reveals a stark split: many reviewers praise individual technicians as courteous, punctual, and communicative, while a meaningful cluster of reviews describes no-shows, ghosted quotes, rude management, and poor internal communication — pulling the score well below average. Pricing is the weakest dimension, with multiple detailed complaints about excessive markups, unexplained fees, and charges that were multiples of competitor rates, offset only partially by a handful of reviews praising fair or transparent pricing. Project completion is similarly divided — several reviews describe seamless, on-time work with good follow-through, but others document abandoned jobs, unresolved callbacks, months-long delays, and work left incomplete or requiring correction. Experience scores modestly above the midpoint: skilled technicians are praised in many reviews, but misdiagnoses, incorrect quotes, and poor workmanship (unbalanced airflow, crooked vents, damaged property) appear with enough frequency to prevent a high score. Read less