Sun Glow Heating & Cooling

Sun Glow demonstrates solid technical competence and generally professional service delivery, with strong marks for technician expertise and responsiveness. However, the company is significantly hampered by persistent pricing concerns—multiple customers report markups perceived as excessive (capacitors, igniters, remote controls, labor rates) relative to parts costs and competitor quotes. Projec... Read more

Sun Glow demonstrates solid technical competence and generally professional service delivery, with strong marks for technician expertise and responsiveness. However, the company is significantly hampered by persistent pricing concerns—multiple customers report markups perceived as excessive (capacitors, igniters, remote controls, labor rates) relative to parts costs and competitor quotes. Project completion is reliable but inconsistent in follow-through on administrative tasks (permits, tax documentation). Professionalism varies by individual technician; while many are courteous and knowledgeable, some display poor attitudes or boundary issues. The company's overall score reflects capable work undermined by trust issues around transparency and value. Read less