John’s Waterproofing

John's Waterproofing shows significant inconsistency across all dimensions. While technical work quality and field crew professionalism receive moderate-to-good marks (72 and 68 respectively), the company struggles severely with project completion (61) and pricing transparency (58). The most damaging pattern is chronic follow-up failures: multiple customers report unanswered calls, missed appointm... Read more

John's Waterproofing shows significant inconsistency across all dimensions. While technical work quality and field crew professionalism receive moderate-to-good marks (72 and 68 respectively), the company struggles severely with project completion (61) and pricing transparency (58). The most damaging pattern is chronic follow-up failures: multiple customers report unanswered calls, missed appointments, delayed estimates, and incomplete work. Pricing concerns center on aggressive upselling, high costs relative to competitors, and lack of transparency. However, when crews actually show up and complete work, customers often express satisfaction with results and workmanship. Read less