Associated Plumbing

The gathered reviews reveal several key themes in customer experiences with Associated Plumbing. Those who had positive interactions often referenced the staff's attentiveness, particularly mentioning timely responses to urgent plumbing issues. Positive remarks included the provision of helpful advice and a commitment to keeping costs low, suggesting that some customers appreciate the genuine conc... Read more

The gathered reviews reveal several key themes in customer experiences with Associated Plumbing. Those who had positive interactions often referenced the staff's attentiveness, particularly mentioning timely responses to urgent plumbing issues. Positive remarks included the provision of helpful advice and a commitment to keeping costs low, suggesting that some customers appreciate the genuine concern staff show during service calls. Conversely, a significant number of negative reviews indicate serious systemic issues within the company. Many customers pointed to problems with communication, particularly concerning appointment scheduling and service fees. Some customers received conflicting information regarding location services. Multiple reviews mentioned surprises in billing increments and dissatisfaction over a perceived lack of transparency regarding service charges, which led to feelings of being misled or overcharged. Moreover, the efficiency and professionalism of the technicians came under scrutiny, with accounts of inadequate staffing for jobs, rude behavior, and complaints of unaddressed work. The recurring theme of poor service quality, including commented tasks being left incomplete, coupled with rising bills has resulted in considerable frustration among customers. In summary, while there are clients who value the reliability and helpfulness of certain staff members, the weight of negative experiences related to customer service, billing practices, and job execution illustrates a troubling narrative. This dichotomy raises a cautionary flag for prospective customers considering Associated Plumbing for their plumbing needs. Read less