Always Better Services

The reviews indicate a strong consensus regarding several key shortcomings of Always Better Services, particularly under the leadership of Mike Broadway. A common theme across the negative testimonials is his unreliability, as numerous clients reported that Mike failed to show up for scheduled appointments or arrived late, often unprepared. This creates stark frustration for customers who expect p... Read more

The reviews indicate a strong consensus regarding several key shortcomings of Always Better Services, particularly under the leadership of Mike Broadway. A common theme across the negative testimonials is his unreliability, as numerous clients reported that Mike failed to show up for scheduled appointments or arrived late, often unprepared. This creates stark frustration for customers who expect professionalism in contracting services. Many customers highlighted severe deficiencies in the quality of workmanship, with complaints about safety issues and poor adherence to building codes. Specific instances included incorrect installation practices, leading to hazardous situations such as water damage and mold growth due to leaks. Several reviews detailed the necessity of hiring additional contractors to fix problems resulting from Mike's work, which indicates not only dissatisfaction but also a substantial financial burden on clients. Moreover, the absence of licensing, bonding, and insurance has been a significant concern, with reviewers warning potential customers to avoid hiring him due to legal and safety implications. Reports of dishonesty, such as attempting to charge more than the agreed-upon price and failing to return deposits, further exacerbate the negative perception of the business. On a more positive note, a few reviews noted instances of prompt communication and satisfactory service in specific jobs, highlighting that not all experiences with the company are negative. However, the overwhelming majority of feedback leans heavily toward dissatisfaction, suggesting that while there may be isolated positive interactions, they are not reflective of the general consumer experience with Always Better Services. In conclusion, the sentiment analysis indicates a high-risk perception regarding hiring Always Better Services, with significant historical complaints overshadowing any sporadic positive experiences. Future customers are advised to consider these reviews seriously before availing of any services from this company. Read less