911 Restoration of Portland

The overwhelming majority of reviews describe deeply troubling patterns across all four dimensions, including fraudulent billing, abandoned or incomplete work, theft by workers, property damage, lien threats, and hostile management behavior. Positive reviews exist but are a clear minority and several lack specific detail, raising authenticity concerns. Pricing is the lowest-scoring dimension, with... Read more

The overwhelming majority of reviews describe deeply troubling patterns across all four dimensions, including fraudulent billing, abandoned or incomplete work, theft by workers, property damage, lien threats, and hostile management behavior. Positive reviews exist but are a clear minority and several lack specific detail, raising authenticity concerns. Pricing is the lowest-scoring dimension, with repeated allegations of inflated invoices, charges for work never performed, and billing for square footage that did not exist. Project completion scores are nearly as low, with multiple reviewers explicitly stating jobs were left unfinished, insulation was omitted, subfloors were left temporary, and follow-through was nonexistent. Professionalism and experience scores are marginally higher only because a small cluster of positive reviews describe responsive, courteous crews — but these are vastly outweighed by accounts of no-shows, missed appointments, ignored communications, and management threatening customers with liens. Read less