Royal Flush Environmental Services

Royal Flush earns strong praise from the majority of reviewers for punctuality, friendly technicians, and knowledgeable staff, which drives solid scores across all dimensions. However, a meaningful cluster of negative reviews — including a serious allegation of warranty fraud, repeated no-call/no-show complaints, rude office staff, and a pattern of poor follow-through on larger installation proj... Read more

Royal Flush earns strong praise from the majority of reviewers for punctuality, friendly technicians, and knowledgeable staff, which drives solid scores across all dimensions. However, a meaningful cluster of negative reviews — including a serious allegation of warranty fraud, repeated no-call/no-show complaints, rude office staff, and a pattern of poor follow-through on larger installation projects — prevents any dimension from scoring in the high 80s or above. Pricing is mixed: several reviewers cite fair or below-market rates, while at least two explicitly call out overcharging or unjustified fees. Project completion is the most contested dimension, with multiple reviews praising timely job completion but others describing abandoned work, unfilled excavation holes, and unresolved callbacks. The experience dimension scores highest among the four, as technicians are frequently described as knowledgeable and skilled, though the septic system design failure described in the top negative review is a significant workmanship concern. Read less