Pepe Le Phew Sewer & Drain Cleaning Service

This contractor's review set is deeply polarized, with two strongly positive reviews from mid-2023 and two severely negative reviews from early-to-mid 2024. The two recent negative reviews describe serious failures: a botched unclogging job that caused physical damage to a travel trailer, an owner who verbally abused a customer with profanity and hung up, and a separate incident of a job left inco... Read more

This contractor's review set is deeply polarized, with two strongly positive reviews from mid-2023 and two severely negative reviews from early-to-mid 2024. The two recent negative reviews describe serious failures: a botched unclogging job that caused physical damage to a travel trailer, an owner who verbally abused a customer with profanity and hung up, and a separate incident of a job left incomplete for three weeks with the owner repeatedly hanging up on the customer. These recent incidents heavily drag down professionalism and project completion scores. The two positive reviews highlight fast response times, low pricing, and good communication, but they are now over a year old and are outweighed by the severity and recency of the negative accounts. The pricing dimension scores relatively well based on the two positive mentions, but confidence is limited due to only two mentions. Read less