JR

The reviews reflect a strong satisfaction among customers, who commend the company's prompt communication and reliability. One reviewer noted that they received an estimate and were able to have a technician come to their home the very next morning, showcasing the company's high level of responsiveness and commitment to customer service. Another aspect that customers particularly valued was the ... Read more

The reviews reflect a strong satisfaction among customers, who commend the company's prompt communication and reliability. One reviewer noted that they received an estimate and were able to have a technician come to their home the very next morning, showcasing the company's high level of responsiveness and commitment to customer service. Another aspect that customers particularly valued was the creativity and expertise of the technician, Marcus, who provided innovative solutions for plumbing challenges. The use of unconventional fittings within code guidelines exemplifies the technicians' ability to operate efficiently and effectively, which can be critical when dealing with tight spaces. While there were mentions of longer job completion times and costs exceeding initial estimates, these factors were not viewed negatively by the reviewers. Instead, they expressed appreciation for the quality of work delivered, indicating that clients felt the work was worth the price paid. In summary, JR's Plumbing showcases positive customer interactions, skilled technicians, and a commitment to delivering quality service, even when adjustments to estimates are necessary. Read less