Drainmaster Septic and Drain Service

Matt's service demonstrates strong technical competence and fair pricing across multiple positive reviews, with customers praising responsiveness, efficiency, and problem-solving ability. However, a critical 1-star review from 2022 documents complete communication failure—no callback or response to text messages despite explicit request for text contact—which significantly impacts the professi... Read more

Matt's service demonstrates strong technical competence and fair pricing across multiple positive reviews, with customers praising responsiveness, efficiency, and problem-solving ability. However, a critical 1-star review from 2022 documents complete communication failure—no callback or response to text messages despite explicit request for text contact—which significantly impacts the professionalism score. The positive reviews are detailed and specific, but the sample size is small (5 total) and one review dates back to 2018, limiting confidence in the overall assessment. Read less