Drain Raider

Drain Raider shows significant inconsistency across reviews spanning 2007–2024. While many older reviews (2013–2017) praise professionalism, responsiveness, and fair pricing, recent reviews (2018–2024) reveal serious problems: missed appointments, failure to deliver quotes, rude office staff, misdiagnosis leading to $700+ in wasted charges, and allegations of deliberately delaying service to... Read more

Drain Raider shows significant inconsistency across reviews spanning 2007–2024. While many older reviews (2013–2017) praise professionalism, responsiveness, and fair pricing, recent reviews (2018–2024) reveal serious problems: missed appointments, failure to deliver quotes, rude office staff, misdiagnosis leading to $700+ in wasted charges, and allegations of deliberately delaying service to trigger after-hours fees. Professionalism scores are dragged down by documented rudeness, poor communication, and unprofessional behavior (erratic driving with company vehicle, office manager hanging up on customers). Project completion is compromised by incomplete work, callbacks not honored, and jobs requiring re-do by competitors. Pricing appears fair when work is completed, but several reviews document overcharging for inadequate diagnostics and unnecessary repeat visits. Read less