Severson Plumbing & Heating

Severson Plumbing shows significant inconsistency in service quality. While many recent reviews (2020-2024) praise professionalism, punctuality, and technical expertise, a cluster of highly negative reviews from 2024 and 2023 reveal serious failures in project completion, follow-through, and accountability. The company excels when jobs are straightforward and completed in single visits, but strugg... Read more

Severson Plumbing shows significant inconsistency in service quality. While many recent reviews (2020-2024) praise professionalism, punctuality, and technical expertise, a cluster of highly negative reviews from 2024 and 2023 reveal serious failures in project completion, follow-through, and accountability. The company excels when jobs are straightforward and completed in single visits, but struggles with complex diagnostics, multiple-visit scenarios, and warranty/callback obligations. Pricing transparency issues appear in multiple reviews, with hidden charges and undisclosed fees. The professionalism score is dragged down by documented instances of rudeness, dismissive attitudes, and poor communication, though individual technicians (John, Conrad, Cody, Drew) receive consistent praise. Read less