Reliable Plumbing & Drain

The reviews indicate a strong distress among customers regarding the performance and reliability of Reliable Plumbing & Drain. Many reviewers pointed out that the company does not live up to its name, with multiple comments regarding the lack of due diligence and the failure to properly address plumbing issues. Key common findings across the feedback include:Reliability Issues: Customers reporte... Read more

The reviews indicate a strong distress among customers regarding the performance and reliability of Reliable Plumbing & Drain. Many reviewers pointed out that the company does not live up to its name, with multiple comments regarding the lack of due diligence and the failure to properly address plumbing issues. Key common findings across the feedback include:Reliability Issues: Customers reported a consistent pattern of unreliability, with some indicating that the work performed was inadequate or resulted in additional problems, such as leaks that were not addressed appropriately.Fault and Liability: There are specific allegations regarding the owner's unwillingness to take responsibility for damages that occur post-service, suggesting a lack of accountability and professionalism.Quality of Workmanship: One reviewer noted a concerning experience where parts were broken and not repaired, indicating perspectives on the quality of repairs performed by the service provider.Pricing Discrepancies: Multiple complaints highlighted the inconsistency between quoted prices over the phone and the final charges, contributing to feelings of being misled or overcharged.Licensing Concerns: The mention of operating on an expired license raises further concerns about the legitimacy and professionalism of the company's operations. Overall, the feedback conveys a strong warning to potential customers, urging them to consider alternative plumbing services given the prevalent dissatisfaction with the company's practices and results. Read less