R & L Plumbing

The reviews for R & L Plumbing present a nuanced view of their services. Customers frequently commend the company's responsiveness, particularly in emergency situations, highlighting how quickly technicians can be dispatched to address plumbing issues. The kind and helpful demeanor of their staff, including the owner, Larry, who often provides valuable advice over the phone, has received numerous ... Read more

The reviews for R & L Plumbing present a nuanced view of their services. Customers frequently commend the company's responsiveness, particularly in emergency situations, highlighting how quickly technicians can be dispatched to address plumbing issues. The kind and helpful demeanor of their staff, including the owner, Larry, who often provides valuable advice over the phone, has received numerous shoutouts, reinforcing a customer-first approach. Many clients have lauded specific employees, like Bob, Ismael, and Mike, for their professional work ethic and problem-solving skills, contributing to positive experiences across different services. However, a significant number of reviews also point to serious concerns regarding the billing process. Multiple customers reported feeling misled by the cost estimates provided. Issues included unexpected overtime charges, being billed for longer periods than work was performed, and charges far exceeding initial quotes Read less