Mallory Plumbing

The analysis of the reviews reveals several common themes regarding customer experiences with Mallory Plumbing.Service Quality: A prominent issue identified in the majority of reviews is the poor quality of service rendered. Customers expressed frustration over incomplete plumbing work, with some noting that significant issues were left unresolved, resulting in further costs and complications when... Read more

The analysis of the reviews reveals several common themes regarding customer experiences with Mallory Plumbing.Service Quality: A prominent issue identified in the majority of reviews is the poor quality of service rendered. Customers expressed frustration over incomplete plumbing work, with some noting that significant issues were left unresolved, resulting in further costs and complications when hiring subsequent plumbers to rectify the mistakes.Professionalism and Communication: Multiple reviewers reported a lack of communication from Mallory Plumbing, citing difficulties in reaching the company post-service for assistance or clarification. This lapse in professional communication has been a considerable source of frustration, leading customers to feel neglected and stuck with unresolved issues.Property Damage: Several reviewers found that the work done by Mallory Plumbing resulted in damage to their property, such as holes left in walls and leftover debris from the project. This has left customers feeling taken advantage of, as their homes were left in worse condition post-service.Customer Service Experience: Reviewers noted hostile interactions and unprofessional behavior from the staff, including accusations of theft regarding tools left behind. This lack of accountability and dismissiveness towards clients has generated distrust among customers.Mixed Reviews: While there were a few positive reviews praising quick and friendly service, they are starkly contrasted by the negative experiences of others. This disparity highlights a potential inconsistency in service delivery and professionalism within the company. Overall, the collective sentiment surrounding Mallory Plumbing is largely negative, as a significant number of recent customers report serious deficiencies in service quality and customer care, making it difficult for the company to establish a reliable, trustworthy reputation. Read less