Lance Plumbing & Drain

The review highlights key attributes of Lance Plumbing & Drain. Firstly, the company's reliability is noted, indicating that customers can depend on them to fulfill their commitments. Professionalism is another strong point, suggesting that the staff conducts themselves in a manner that reassures clients about their expertise and approach to service. A significant aspect of the sentiment is the ... Read more

The review highlights key attributes of Lance Plumbing & Drain. Firstly, the company's reliability is noted, indicating that customers can depend on them to fulfill their commitments. Professionalism is another strong point, suggesting that the staff conducts themselves in a manner that reassures clients about their expertise and approach to service. A significant aspect of the sentiment is the mention of integrity, particularly illustrated by Lance's decision to reduce the overall bill based on the job's completion time. This behavior reflects a customer-centric approach and an emphasis on fairness, which has clearly left a positive impression on the reviewer. Overall, the findings point towards a company that not only delivers quality service but also values transparency and honesty in its dealings with customers, contributing to positive customer experiences and loyalty. Read less