King Plumber

Analyzing the reviews, a few key themes emerge:Punctuality and Reliability: Several reviewers commend King Plumber for their reliability and ability to arrive as scheduled, which contributes positively to customer satisfaction.Professionalism: The reviews highlight a positive experience with the team's demeanor, noting that they are pleasant and courteous during their service visits.Cleanliness: T... Read more

Analyzing the reviews, a few key themes emerge:Punctuality and Reliability: Several reviewers commend King Plumber for their reliability and ability to arrive as scheduled, which contributes positively to customer satisfaction.Professionalism: The reviews highlight a positive experience with the team's demeanor, noting that they are pleasant and courteous during their service visits.Cleanliness: There is a mention of the company's effort to clean up following the work, which is appreciated by the customers. This is often seen as a mark of professionalism and respect for the client's home.Concerns About Transparency: A significant concern voiced by one reviewer is the lack of receipt or documentation after service completion. This raises suspicions about the legitimacy of the work done and leaves the customer feeling insecure about their financial transaction.Pricing Issues: The mention of a specific charge for what seems to be relatively simple work raises eyebrows, with a customer suggesting that the prices may not reflect the services rendered, leading to feelings of overcharging.Referral Concerns: The suggestion to not use Angie's List for finding a provider indicates potential issues regarding the platform's reliability in vetting service providers, which reflects broader concerns about how customers select plumber services. In conclusion, while King Plumber has positive attributes such as reliability and professionalism, the company would benefit from improving transparency in billing and documentation practices to enhance overall customer trust and satisfaction. Read less