Infinity Plumbing Services

Positive sentiments in the reviews highlight several key strengths of Infinity Plumbing Services. Customers consistently mention the high-quality work provided by their technicians, particularly focusing on Jared's professionalism, his ability to troubleshoot effectively, and the attention to detail demonstrated during service visits. Clients appreciated the fair and transparent pricing structure,... Read more

Positive sentiments in the reviews highlight several key strengths of Infinity Plumbing Services. Customers consistently mention the high-quality work provided by their technicians, particularly focusing on Jared's professionalism, his ability to troubleshoot effectively, and the attention to detail demonstrated during service visits. Clients appreciated the fair and transparent pricing structure, noting that Infinity Plumbing often avoids upselling services, which builds trust. Many expressed satisfaction with the short service times and the ability of the technicians to work independently without needing customer supervision. However, there are significant areas of concern that emerged from the reviews. Several customers noted issues with pricing, citing that some charges seemed excessive in comparison to market rates. Complaints about appointments highlight poor communication, with instances of last-minute rescheduling that left customers waiting for extended periods. Additionally, the issue of technicians arriving with dirty shoes in homes indicates a lack of attention to detail regarding cleanliness and customer respect. The reviews indicate that while most customers had positive experiences with quality and pricing, consistent communication and appointment management remain areas for improvement for Infinity Plumbing Services. Enhancing these aspects could further elevate their reputation and customer satisfaction. Read less