Harp Services

1.8 /5 (62 Reviews Analyzed)
Workman Score
77.5/100
Based on
118 reviews analyzed
Yelp Angi Thumbtack Thumbtack Google Google
Score Data Quality
Strong evidence
All dimensions well covered

Overview of Company Customer Sentiment Analysis in March

The reviews for Harp Services present a largely negative sentiment, highlighting issues with both service quality and customer support. While a few customers praised the punctuality and professionalism of individual technicians, the majority experienced dissatisfaction due to perceived incompetence, excessive charges, poor communication, and unresolved complaints. This has led several long-term cu... Read more

Services Offered Verified by Business

Electric inspection
HVAC installation or replacement
HVAC system repair
Plumbing inspection

Business Details

Workman Score

  • Price-friendly
    40%
  • Professionalism
    50%
  • Experience
    40%
  • Completion
    40%

Overview of Company Customer Sentiment Analysis in March

The reviews present a stark contrast between effective and ineffective service experiences, which creates an overall unfavorable impression of Harp Services. Key findings from the reviews include:Inconsistent Technician Performance: Several reviewers noted that while some technicians displayed professionalism and competence, others demonstrated a lack of knowledge and accuracy in diagnosing proble... Read more

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    What does the Wise Workman score mean?
    <70 Low
    71–80 Moderate
    81–100 High
    77.5
    WW Score
    What things affect the Wise Workman score?
    Price-Friendly
    💰Professionalism:
    Experience
    🛠️Project
    Completion

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