Harp Services

1.8 /5 (62 Reviews Analyzed)

Overview of Company Customer Sentiment Analysis in January

The reviews for Harp Services present a largely negative sentiment, highlighting issues with both service quality and customer support. While a few customers praised the punctuality and professionalism of individual technicians, the majority experienced dissatisfaction due to perceived incompetence, excessive charges, poor communication, and unresolved complaints. This has led several long-term cu... Read more

Services Offered Verified by Business

Electric inspection
HVAC installation or replacement
HVAC system repair
Plumbing inspection

Business Details

Workman Score

  • Price-friendly
    40%
  • Professionalism
    50%
  • Experience
    40%
  • Completion
    40%

Overview of Company Customer Sentiment Analysis in January

The reviews present a stark contrast between effective and ineffective service experiences, which creates an overall unfavorable impression of Harp Services. Key findings from the reviews include:Inconsistent Technician Performance: Several reviewers noted that while some technicians displayed professionalism and competence, others demonstrated a lack of knowledge and accuracy in diagnosing proble... Read more

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    What does the Wise Workman score mean?
    <80 Alert
    80–89 Poor
    90–99 Licensed
    100–120 Great
    >120 Excellent
    107
    WW Score
    What things affect the Wise Workman score?
    Price-Friendly
    💰Professionalism:
    Experience
    🛠️Project
    Completion

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